Terms of service

1. Agreeing to these terms

By creating an account or using X-Links, you agree to these terms and to our privacy policy. If you use X-Links for an organisation, you confirm you can agree for it. You must be at least 16.

2. Your account

• Give a real email address and keep your password and API token secret. You're responsible for what happens under your account.
• Tell us if you think someone else has access to it.

3. Acceptable use

You may not use X-Links to link to, or to hide the destination of:

• phishing, scams, malware, or pages that impersonate another person or organisation;
• spam, including links sent in unsolicited bulk messages;
• content that is illegal in Canada or where it's viewed, or that infringes someone's rights;
• sexual content involving minors, harassment, or threats.

You also may not try to break, overload or get around the limits of the service, scrape other accounts' links, or use the API beyond its rate limits. We may disable links, suspend accounts or remove content that breaks these rules, without notice when needed to protect people.

4. Your content

Your links and their details stay yours. You give us permission to store, display and process them only as needed to run X-Links. When you add a tracking pixel, you're responsible for having the consent your visitors' laws require.

5. Plans and billing

• Paid plans are billed monthly in Canadian dollars through Stripe, in advance, and renew automatically until cancelled. Prices are on the pricing page, and taxes may be added where they apply.
• Cancel or change plan at any time from Manage subscription. A cancelled plan stays active until the end of the period you've paid for, then moves to Free.
• We don't refund partial months, except where the law requires it.
• If a payment fails, Stripe retries it and we'll email you. If it still fails, the account moves to Free.
• We'll give at least 30 days' notice by email before changing the price of a plan you're on.

6. Moving to Free

Nothing is deleted when an account moves to Free. Links over the Free limit keep working, but you can't add new ones until you're under it, and paid features stop being available for new changes.

7. Ending your account

You can delete your account at any time from your account page; this cancels any subscription and permanently deletes your links and their statistics. We may end accounts that break these terms, or end the service with 30 days' notice.

8. The service as it is

We work to keep X-Links running, but it's provided "as is", without a promise that it will always be available, error-free or suitable for a particular purpose. Keep your own record of links that matter to you.

9. Limits on our liability

To the extent the law allows, X-Links isn't liable for indirect or consequential losses (such as lost profits or data), and our total liability for any claim is limited to what you paid us in the 12 months before it. Nothing here limits rights you have under consumer protection law.

10. Changes to these terms

We'll update the date at the top when these terms change, and email account holders about significant changes before they take effect. Continuing to use X-Links after that means you accept them.

11. Governing law

These terms are governed by the laws of Canada, and disputes go to its courts, unless your local consumer law gives you the right to use your own.

12. Contact

The contact form or [email protected]. To report a link that breaks these terms, choose "Report a harmful link".